If you're having a problem signing in to your Microsoft account, there are several things you can try to identify and fix the problem. Run the Microsoft Accounts troubleshooter The Microsoft Accounts troubleshooter is an automated tool...
http://www.ebrahma.com/2013/10/forgotten-password-or-other-sign-in-problems-window-8-rt/Labels: Check-your-firewall-and-antivirus-programs, Forgotten-password-or-other-sign-in-problems--window-8-